SkycrumbsSkycrumbs

Privacy Policy

Last updated: April 2026

1. Who We Are

Skycrumbs ("we", "us", "our") operates the website skycrumbs.com and develops digital products for e-commerce — including OpenCart extensions and related tools. Your privacy matters to us. If you have any questions about how we handle your data, please reach out at contact form.

2. Information We Collect

When you purchase a product or contact us, we may collect:

  • Your name and email address — for order fulfillment and support
  • Payment details — processed securely by Paddle; we never store card numbers
  • Technical data such as IP address and browser type — collected via server logs

Our products themselves do not collect or transmit data from your OpenCart store to our servers. Any AI-related requests made by our extensions go directly from your server to your chosen AI provider, using your own API key.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your purchase
  • Provide customer support and respond to your inquiries
  • Send important product updates and announcements (you may opt out at any time)
  • Comply with legal and financial obligations

We do not use your data for advertising or sell it to any third party.

4. Payment Processing

All payments for Skycrumbs products are handled by Paddle.com, our Merchant of Record. Paddle is responsible for processing your payment, generating invoices, and managing tax compliance on our behalf. We do not store or have access to your card details. For more, see Paddle's Privacy Policy.

5. Cookies

Our website does not set any cookies of its own. We do not use advertising cookies, behavioral tracking, or third-party analytics tools such as Google Analytics.

When you initiate a purchase, Paddle.com (our payment processor) may set cookies on their checkout pages for fraud prevention and session management purposes. These cookies are governed by Paddle's Privacy Policy.

6. Data Sharing

We do not sell, rent, or share your personal information with third parties, except in the following limited cases:

  • Paddle — solely for the purpose of payment processing
  • When required to comply with applicable law, court order, or legal process

7. Data Retention

We retain your name, email address, and purchase records for as long as necessary to fulfil support obligations and comply with legal requirements — typically up to 5 years for financial records. You may request deletion of your personal data at any time by contacting us, subject to any overriding legal obligations.

8. Your Rights (GDPR)

If you are based in the European Economic Area, you have the following rights regarding your personal data:

  • The right to access the data we hold about you
  • The right to request correction or deletion of your data
  • The right to object to or restrict our processing of your data
  • The right to data portability
  • The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at contact form and we will respond promptly.

9. Security

We take reasonable measures to protect your data, including HTTPS encryption for all information transmitted through our website. That said, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the date at the top of this page. For significant changes, we will also notify you by email where possible.